Mail delivery in email marketing refers to the process of sending emails to recipients, taking into account factors such as the sender’s reputation, the quality of the content, and whether or not the message has been filtered out of the recipient’s inbox. Reporting is the process of monitoring metrics, such as the number of open emails received, the number of clicks, the number of conversions, and the number of unsubscribes, to evaluate the effectiveness of the campaign and inform future tactics.
Data Collection
We may collect PII like name, email address, mailing address, phone number, etc. when you register with us when you avail of our services, place an order, subscribe to the newsletter, respond to a survey, use live chat, contact us for employment opportunities or job vacancies, open a support ticket, provide us with feedback on our website, products or services, fill up a form on our website or service. However, we will collect such information only if you submit it voluntarily.
We may also collect non-personal identification information from you when you interact with our website or service. This may include the browser name, the type of computer, and technical information about your means of connection to our website, such as the operating system and the Internet service providers utilized, and other similar information
IP addresses and cookies
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service.
They enable us:
To estimate our audience size and usage pattern.
To store information about your preferences, and so allow us to customise our site according to your individual interests.
To recognise you when you return to our site.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site
Cross-border data transfers
Your personal information may be stored and processed in any country where we have facilities or service providers, and by using our service or by providing consent to us (where required by law), you agree to the transfer of information to countries outside of your country of residence, including to the United States, which may provide for different data protection rules than in your country. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Information Usage
We use the collected information to:
Improve our website or service in order to better serve you
Understand your needs
Respond to your requests in a better way
Send periodic informative communication
Service you in responding to your customer service requests.
Administer a contest, promotion, survey, or other site feature.
Ask for ratings and reviews of services or products
Follow up with you after correspondence (live chat, email, or phone inquiries)
Communicate directly with you.
Analytics Information
We may directly collect analytics data, or use third-party analytics tools and services, to help us measure traffic and usage trends for the website or service. These tools collect information sent by your browser, including the pages you visit and other information that assists us in improving the website or service.
We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.
Your rights
It is important for you to understand and be able to exercise your ‘data rights’; in particular, your right to not to have personal data used for direct marketing purposes. Under the General Data Protection Regulations (GDPR), you have the right to access, modify, and delete your data.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Online Privacy Policy Only
This privacy policy applies only to our online activities and is valid for visitors to our website or service with regards to the information that they shared and/or collect on our website or service.
This policy is not applicable to any information collected offline or via channels other than the website or service.
Changes to this Privacy Policy
We have the discretion to update the policy whenever deemed necessary. If we change the privacy policy, we will post the changes to this privacy statement, the homepage, and other places deemed appropriate so that our clients are always aware of what information we collect, how we use it, and under what circumstances if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.
Children’s Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.
Consent
By using our website or service, you hereby consent to our Privacy Policy.
Ownership of the Website and Content
The Website and, unless noted otherwise, all the content (e.g., information, data, text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, and computer code), including without limitation the design, structure, and “look and feel” of the Website, are protected under copyright, trademark, and other intellectual property and unfair competition laws. All rights not expressly granted you are reserved by us.
The website does not commit that the services will not be interrupted, flow without breaks and without errors, or impenetrable from unauthorized access to the WDS Media’s server farm, breakdowns or malfunctions in software and hardware, communication lines. Our service relies in part on 3rd party suppliers, and we are not responsible in any way to any deeds of 3rd parties, and are not responsible to any damages and/or loss and/or expense made to a visitor or a 3rd party made by or with the deed. The website is not responsible to the availability of the services, and/or the content, shape, reliability or accuracy of content as stated in these terms, and is not responsible to infringement of intellectual property, including trademarks and trade secrets.
Changes to Terms
We may periodically change any part of the Terms, so please check them from time to time as your continued use of the Website following our posting of changes will mean that you accept and agree to the changes.
Privacy and Security
For information about how we collect, store, protect and use your personal information, please see our Privacy Policy.
No Unlawful or Unauthorized Uses
You agree that you will not use our Website for any unlawful or unauthorized purpose, such as (a) to solicit others to perform or participate in any unlawful acts; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (e) to submit false or misleading information; (f) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Website; (g) to collect or track the personal information of others; (h) to spam, phish, pharm, pretext, spider, crawl, or scrape; (i) for any obscene or immoral purpose; (j) to copy, reproduce, duplicate, sell, resell, or exploit any portion of the Website or Online Store content; or (k) to interfere with or circumvent the security features of the Website.
You acknowledge that your unlawful or unauthorized use of the Website could cause us irreparable harm and may entitle us to injunctive relief in addition to any other remedies available at law or in equity.
We reserve the right to terminate your use of the Website for any unlawful or unauthorized uses.